screenshot of video

Alaska Airlines and Virgin America are coming together. Like bacon on a donut, electricity and guitars, or Labradors and poodles, we’re an odd couple that works well together. We may seem like an unexpected pair—but our differences complement each other. Together we’ll accomplish our mission to continue challenging the status quo, and make flying better for everyone.
Because that's how different works.

Three of your biggest questions, answered.
Don't see what you are looking for? Answers to all of your questions can be found in the FAQ
What does "Different works" mean?
Press enter to hear the answerClick to answer question

"Different works" is about recognizing that while Alaska Airlines and Virgin America may seem different on the surface, fundamentally we are similar. Both airlines have always been about doing things a bit differently to offer something better for travelers. Alaska and Virgin America have built outstanding reputations for low fares, on-time performance, innovative products and experiences and award-winning customer service. Together, we equal more than the sum of our parts. Now with a bigger network, more flights and better rewards, we’re looking forward to showing all travelers how different works.

I'm a Virgin America Elevate® or Alaska Mileage Plan™ member. What can I expect?
Press enter to hear the answerClick to answer question

Today, Mileage Plan and Elevate continue to operate as separate programs. Mileage Plan members will continue to hold miles in their Mileage Plan accounts and Elevate members will continue to hold Elevate points in their Elevate accounts. Now, Mileage Plan members can earn Mileage Plan miles on Virgin America flights, and Elevate members can earn Elevate points on Alaska Airlines flights. Beginning Monday, January 9, members in both frequent flyer programs will have the ability to redeem for award travel across both airline networks. Visit the More Rewards section of this site for additional details.

If I have a reservation or am planning a trip, what should I do now?
Press enter to hear the answerClick to answer question

If you have an existing reservation, your reservation remains the same, and each airline’s current travel policies still apply. If you have a flight on Virgin America, check in at a Virgin America counter. If you have a flight on Alaska, check in at an Alaska counter.

Want more info on how Alaska and Virgin America are coming together?FAQ

More flights.

Together, we now offer the most flights to the most destinations from the West Coast. Our combined network has nearly 1,200 daily flights to 118 destinations across the U.S., Canada, Mexico, Costa Rica, and Cuba. We'll continue to provide the low fares, unmatched reliability, and award-winning service that you've come to love, all while offering more flights to the places you want to go.

Get ready, let's go.

Alaska Airlines and Virgin America offer the most non-stop flights to the most destinations from the West Coast.
And with the global partner network, you can travel to exciting new places in the U.S. and internationally.

5th largest airline in the U.S.

1,187 daily flights

118 destinations in the U.S., Canada, Mexico,
Costa Rica, and Cuba

900+ destinations worldwide

West Coast hubs

Through our combined network, we operate the most flights to the most destinations from the West Coast with hubs in Seattle, Portland, Anchorage, San Francisco, Los Angeles

Pacific Northwest

We proudly offer more flights to more destinations from the Pacific Northwest than any other airline.

From SEA:
space needle icon
294 daily flights to
89 destinations
From PDX:
tree icon
127 daily flights to
51 destinations
From & within Alaska:
alaska state icon
104 daily flights to
30 destinations
California

Together, we now offer 289 daily flights to 52 destinations.

For Bay Area (SFO, OAK, SJC):
bridge icon
113 daily flights to
32 destinations
For LA Area (LAX, BUR, ONT, SNA)
palm tree icon
105 daily flights to
37 destinations
Within California:
bear icon
71 daily flights to
12 destinations
Want more info on how Alaska and Virgin America are coming together? Visit the FAQ

More rewards.

Now, Virgin America Elevate® members and Alaska Mileage Plan™ members are eligible to earn rewards on each other's networks. Together, loyalty goes a long way.

And that's just the beginning. We'll have much more to announce over the coming months, so check back soon for updates.

Mileage plan hero image
virgin america elevate logo
Now:

Virgin America Elevate members will earn Elevate points on Alaska flights.

You'll earn points on:

  • Six times more daily flights across the U.S., and Canada, Mexico, Costa Rica and Cuba
  • Nearly double the daily flights from the Bay Area and LAX
  • Double the daily flights within California
  • Seven times more daily flights between the West Coast, and the four major Hawaiian Islands

Elevate Gold and Silver members will receive priority check-in and boarding on Alaska flights.

Customers can purchase Virgin America tickets at www.alaskaair.com.

Elevate members have been invited to activate a new account in Alaska's award-winning Mileage Plan program.

Upon activating their new Mileage Plan account, Elevate members will be able to convert Elevate points into Mileage Plan miles at a rate of 1.3 Mileage Plan miles per Elevate point, which can be used to access award travel on Alaska and Alaska Global Partners to over 900 worldwide destinations.

Elevate Silver and Gold members have been status matched into Alaska’s Mileage Plan, unlocking generous benefits like complimentary upgrades upon availability on Alaska flights.

Learn about Elevate >
alaska mileage plan logo
Now:

Alaska Mileage Plan members will earn Alaska miles on Virgin America flights.

You'll earn miles on:

  • 20% more daily flights across the U.S. and Mexico
  • Five times more daily flights between the West Coast and NYC
  • Double the daily flights from the Bay Area and LAX
  • Nearly double the daily flights within California

Elite Mileage Plan members will receive priority check-in and boarding on Virgin America flights.

Customers can purchase Virgin America tickets at www.alaskaair.com.


Mileage Plan members are now eligible to use miles for award travel on Virgin America flights

Learn about Mileage Plan >
Want more info on how Alaska and Virgin America are coming together? Visit the FAQ

More to love.

There's strength in numbers. And when two airlines like Alaska and Virgin America come together, our flight options, award power, and incredible service have the ability to move this industry forward.

Alaska Airline logo
Wall Street Journal

Alaska Airlines was Ranked #1 Airline by Wall Street Journal. Three years in a Row.

US News

Alaska Airlines was awarded U.S. News & World Report “Best Airline Travel Rewards.” Two Years in a Row.

Flight stats

Alaska Airlines was name FlightStats - Most On-Time North American Major Airline. Six Years in a Row.

Best place to work

Alaska Air Group has received a perfect score on the 2017 Corporate Equality Index (CEI).

Learn more about Alaska's awards >

Virgin America logo
Travel and Leisure

Virgin america was named Best Domestic Airline in Travel + Leisure World's Best Awards for 2008-2016.

Conde Nast Traveler

Virgin america was named Best Domestic Airline in Conde Nast Traveler 2008-2016 Readers' Choice Awards.

#1 U.S. Airline by Airline quaily Rating.

Virgin america was Ranked #1 U.S. Airline by the Airline Quality Rating. Four Years in a Row.

Travel and Leisure

Virgin america was Ranked #1 Domestic Airline in Travel + Leisure and Fortune Best in Business Travel Survey 2014-2015.

Fast Company

Virgin america was named Fast Company's Top 50 Most Innovative Companies, 2015 (#8).

Learn more about Virgin America's awards >

From our fans.
on Twitter. Each tweet below goes to an external site that may not meet accessibility guidelines.
MaryWhiteCornell
via Twitter
Picture from airplane with t-shirts
@alaskaair. Love the merger promo. Very creative! Flight 282 Shad (crew and model) is awesome
Henry
via Twitter
"Different works" - new as tagline for @AlaskaAir/@VirginAmerica merger. Very clever & very right. Wishing the AS & VX teams luck & success
Julie
via Instagram
Picture from airplane with t-shirts
Maple bacon donut AND on my flight this morning?! Really digging the and merger!
Peter
via Twitter
@AlaskaAir @VirginAmerica As a San Diego based VX fan I'm excited about the expanded flight options from here. Congrats and good luck!
John
via Twitter
Some thoughts on @medium about @virginamerica and wanted to share again as @alaskaair takes over: https://medium.com/@johncolucci/on-virgin-america-written-april-6th-181c133ffb16#.q6ro4r79m … #VXForever #1980
Jason
via Twitter
Bacon and Donuts
Today's the day @VirginAmerica & @AlaskaAir join like bacon on a donut. Although an unlikely pairing, believe the aftertaste will delight!
Jessica
via Twitter
view from window seat
Employees are about to board this co-branded @AlaskaAir - @VirginAmerica plane. I'll be with them. #differentworks
Nate
via Twitter
Like bacon on a donut, probably the two best US airlines combine today: hometown @AlaskaAir and SF @VirginAmerica http://www.seattletimes.com/business/boeing-aerospace/alaska-virgin-america-merger-joins-
Bayley
via Twitter
Congratulations @AlaskaAir and @VirginAmerica! Even more reason #westcoastbestcoast
Ron
via Twitter
Stoked about the @AlaskaAir + @VirginAmerica merger. My favorite airlines become one! https://blog.alaskaair.com/alaska-airlines/news/flying-better-together/ … #iFlyAlaska

FAQ

About
Virgin America is officially part of Alaska Air Group. By combining Alaska Airlines and Virgin America, two of the country’s favorite airlines, together we’ll offer customers more flights, more low fares and more rewards as we continue to challenge the status quo in our industry and offer a different and better way of flying for West Coast travelers.
Elevate members can now earn Elevate points on Alaska Airlines flights, on an even bigger network with more vacation destinations.
  • Six times more daily flights across the U.S., Canada, Mexico, Costa Rica and Cuba, for a total of 118 destinations
  • Nearly double the daily flights from the Bay Area and LAX
  • Double the daily flights within California
  • Seven times more daily flights between the West Coast and the four major Hawaiian Islands
We will be sharing even more news about Alaska Mileage Plan and award travel in the coming weeks.
Mileage Plan members can now earn Mileage Plan miles on Virgin America flights, and enjoy more options including:
  • 20% more daily flights across the U.S. and Mexico
  • Five times more daily flights between the West Coast and NYC
  • Double the daily flights from the Bay Area and LAX
  • Nearly double the daily flights within California
"Different works" is about recognizing that while Alaska Airlines and Virgin America may seem different on the surface, fundamentally we are similar. Both airlines have always been about doing things a bit differently to offer something better for travelers. Alaska and Virgin America have built outstanding reputations for low fares, on-time performance, innovative products and experiences and award-winning customer service. Together, we equal more than the sum of our parts. Now with a bigger network, more flights and better rewards, we’re looking forward to showing all travelers how different works.
Alaska Airlines and Virgin America are both known for offering low fares and a high-value product. Together, we will continue to provide customers the low fares, unmatched reliability and award-winning service you’ve come to enjoy, while offering a convenient schedule of flights to even more of the places you want to fly.
The fact is that we are operating in an increasingly consolidated industry - today, just four major airlines control over 80% of the U.S. market. That makes it harder than ever for other airlines to gain access to slot-controlled airports in order to offer more competition to the big four and more choices to consumers. However, together, Alaska and Virgin America will have a stronger competitive position in the industry, becoming the 5th largest airline in the U.S. For travelers, that means more flight options, more destinations and lower fares. We’ll operate nearly 1,200 daily flights to 118 destinations in the U.S., Canada, Mexico, Costa Rica and Cuba, we offer the most non-stop flights and destinations from the West Coast, plus our global partner network offers access to more than 900 destinations worldwide. Together we’re bigger and better, allowing us to better compete with the four major airlines.
  • Check back at differentworks.com, updated regularly
  • Follow @VirginAmerica and @AlaskaAir on Twitter
Experience
There will be no immediate changes to Virgin America, Alaska Airlines, or your experience. We are conducting extensive customer research to understand what customers value most. In the coming months, we’ll begin to share our ideas about the future and expect to have a decision about the Virgin America brand in early 2017. Travelers should not expect to see any major changes to the Virgin America product or onboard experience within the next 12 months.
No, this is a special commemorative plane designed to mark the occasion and celebrate how, together, Alaska Airlines and Virgin America bring our customers even more to love.
We have not yet made any decisions on our fleet and you can expect to see both Boeing and Airbus in our combined fleet for many years.
For the time being, it’s business as usual – Alaska will continue to fly Alaska routes and Virgin America will continue to fly Virgin America routes. In the future, we expect to offer customers even more non-stop destinations and more frequent connections.
Not right away. Everything you love about Alaska and Virgin America remains the same. We expect to learn a lot from our customer research, and if we decide to make future changes to the in-flight experience we will announce them at that time. For now our focus is on running two great airlines and giving our customers the best experience possible.
We are pleased to announce customers can now use their monthly or annual pass on either airline (on flights where Gogo® service is available).
Not at this time, but stay tuned for updates.
Loyalty

Today, Mileage Plan and Elevate continue to operate as separate programs. Mileage Plan members will continue to hold miles in their Mileage Plan accounts and Elevate members will continue to hold Elevate points in their Elevate accounts.

Now, Mileage Plan members can earn Mileage Plan miles on Virgin America flights, and Elevate members can earn Elevate points on Alaska Airlines flights.

Elevate members have been invited to activate a new account in Alaska's award-winning Mileage Plan, gaining access to our global partner network of over 900 worldwide destinations. Upon activating your new Mileage Plan account, you will be able to convert your Elevate points into Mileage Plan miles at a rate of 1.3 Mileage Plan miles per Elevate point, which can be used to access award travel on Alaska Airlines and Alaska Global Partners. And, Elevate Silver and Gold members have been status matched into Alaska’s Mileage Plan, unlocking generous benefits like complimentary upgrades on Alaska flights.

Mileage Plan members now have the ability to redeem Mileage Plan miles for Virgin America flights.

Longer term, we’ll be evaluating how to bring these programs together to deliver our loyal customers the most value. We look forward to bringing you more news in the coming weeks.

Today, you'll continue to enjoy all your Mileage Plan elite status benefits when flying on Alaska Airlines or Elevate elite status benefits when flying on Virgin America.

Plus, Mileage Plan MVP, Gold, and Gold 75K members now receive priority check-in and priority boarding when flying on Virgin America, and Elevate Silver and Gold members will receive priority check-in and boarding when flying on Alaska Airlines.

We are working quickly to extend a broader range of reciprocal elite benefits to both Elevate and Mileage Plan members across Virgin America and Alaska flights.

Current Elevate members have been invited to activate a new Mileage Plan account using a streamlined enrollment process. Please be on the lookout for an email from Mileage Plan the week of January 9, 2017 with more details. We look forward to welcoming you to Mileage Plan!

Yes. You should receive an email from Elevate with instructions on how to confirm linkage of your Mileage Plan account to your Elevate account. And, you will have the option to convert your Elevate points into Mileage Plan miles at a rate of 1.3 Mileage Plan miles per Elevate point, which can be used to access award travel on Alaska and Alaska Global Partners.

Yes, now you can earn Mileage Plan miles for flying Virgin America, and Elevate points for flying Alaska Airlines marketed and operated flights. Mileage Plan miles or Elevate points will appear in your account within 4-6 weeks of travel.

Visit the Mileage Plan or Elevate pages for details.

No, Elevate points can only be earned on Alaska Airlines marketed and operated flights, not on flights with Alaska’s partners.
No transfers to Mileage Plan accounts are available at this time. Existing credit on Virgin America can only be used on Virgin America flights.
For now, each credit card will be limited to the specific terms and benefits of the associated airline.
Mileage Plan numbers were pre-assigned to Elevate members who were members of Elevate as of December 5, 2016 and had joined or had point earn or redemption activity within the prior 18 months. If you held an inactive Elevate account, or joined Elevate after December 5, 2016, you can create a new Mileage Plan account here.
Mileage Plan miles are not eligible to be converted into Elevate points. However, Mileage Plan members can redeem Mileage Plan miles for flights operated by Virgin America through AlaskaAir.Com.
No. The ability to transfer Elevate points is offered as a courtesy to Elevate members and is not required to receive the benefits of Alaska’s award-winning Mileage Plan program.
No. It's a free service to Elevate members.
No. Mileage Plan miles do not have an expiration date and may remain in an active account indefinitely. However, if a Mileage Plan account is inactive for 2 years, Alaska Airlines may close the account, delete any mileage balance and reassign the Mileage Plan number.
No. Miles earned via point conversion are not elite qualifying miles.
Please contact Alaska Airlines Customer Care at 1-800-654-5669
No. Currently, you can only transfer Elevate Points to Mileage Plan miles.
Your new miles will appear in your account within the next 48 hours.
As of today, you can view Virgin America award inventory and redemption costs on AlaskaAir.Com. You can then book Virgin America operated award travel using your Mileage Plan miles as you normally would.
You cannot redeem your Mileage Plan miles on Virgin America partners.
You cannot redeem your Elevate points directly for Alaska Airlines or Alaska global partner flights. However, you can convert your Elevate points into Mileage Plan miles in order to take advantage of Alaska’s global partner network. Learn more about how to do this here.
In order to receive as many benefits as possible, we recommend you use your:
  • Elevate number when booking a trip where all flights are operated by Virgin America
  • Mileage Plan number when booking a trip where all flights are operated by Alaska Airlines or Alaska global partners
  • Elevate or Mileage Plan number when booking a trip with flights operated by both carriers
Yes, we will match your status equivalent to your new Elevate tier. Please contact Alaska Customer Care and we will process the upgrade. Congratulations!
Yes, we looked into your flight activity of 2015 and 2016 for both Virgin America and Alaska Airlines.
Travel
Not at all. Your reservations remain the same.
Easy. Just make reservations the same way you always have. And now, you can also book Virgin America flights on AlaskaAir.com.

Flights operated by Virgin America will be indicated as such throughout the booking process. When a flight is operated by Virgin America, it will be identified as the operating airline within the flight details.

Customers with multiple flight segments on both Virgin America and Alaska will only need to check in once with the carrier that is operating the initial flight. Customers will then be checked in for all additional segments, and their boarding pass will work for all segments. For convenience, baggage will also be checked through to the final destination.

Yes. We have ensured that all of our minimum connection times between the airlines allow plenty of time for you and your bags to make connections between scheduled flights.
If you booked a Virgin America flight, contact Virgin America. If you booked an Alaska flight, (or a Virgin America flight on AlaskaAir.com), please contact Alaska Airlines.
No. It’s business as usual and each airline’s current travel policies still apply.
We’re keeping things simple, so check-in hasn’t changed. If you have a flight on Virgin America, check in at a Virgin America counter. If you have a flight on Alaska Airlines, check in at an Alaska Airlines counter.
If you book a flight on Virgin America, even through AlaskaAir.com, you will be flying on a Virgin America aircraft, and you will check in at a Virgin America counter. If you have multiple flight segments on Virgin America and Alaska, you will only need to check in once with the carrier operating the initial flight.
Both Virgin America and Alaska have great reputations when it comes to baggage reliability. As of now, the Alaska Airlines 20-minute guarantee only applies to Alaska Airlines flights. We will keep you posted on any changes that may come in the future.
Not at this time. Soon the Virgin America Loft will be part of Alaska’s network of 60+ lounges. We’ll have more details to share on what that means for members later this year.
Corporate Travel
General information can be found throughout the site. We will be contacting all of our contracted partners to share more details over the next several weeks. Should you have specific questions, please reach out to your current Alaska Airlines and/or Virgin America Sales Manager or you can contact us via the Alaska Airlines Inside Sales Desk and/or Virgin America Executive Sales Support.
Nothing changes with your company’s current agreement(s) at this time. As our sales teams identify future opportunities, we will be in touch to discuss them with your corporate travel department. In the meantime, you will enjoy the current benefits of your Alaska Airlines and/or Virgin America agreement.

We look forward to connecting with you. Please check our website for further details about our corporate programs by going to:

Nothing changes with your company’s current program at this time. For more information about the benefits associated with each of our small business programs, please visit our websites for more information.

Newsroom

We’re giving people a lot to talk about. Check out our latest announcements. Media assets are available here for download. For media inquiries, please contact Alaska Airlines and Virgin America media relations. Contact info below.

Alaska and Virgin tails

News release
Blog posts
Videos
Images
Virgin America CEO, Ben Minicucci

Alaska Airlines President and COO and Virgin America CEO Ben Minicucci stands in front of a specially painted, co-branded 737-900ER at San Francisco International Airport on Dec. 14, 2016.

High res version >

Relationship status

Alaska Airlines and Virgin America employees wear commemorative t-shirts celebrating the merger at San Francisco International Airport on Dec. 14, 2016.

High res version >

Employees

Alaska and Virgin America teammates celebrate the completion of their two companies merger at San Francisco International Airport on Dec. 14, 2016.

High res version >

More to Love livery

A specially painted, co-branded Alaska Airlines and Virgin America 737-900ER aircraft, painted in shimmering red, purple and blue and featuring the slogan “More to love,” lands at San Francisco International Airport on December 14, 2016 in San Francisco, CA. The newly painted aircraft is part of the merger celebration of Alaska Airlines and Virgin America.

High res version >

Media contact info
Alaska Airline logo

Alaska Airlines Media Relations
206-304-0008
newsroom@alaskaair.com

Virgin America Media Relations
650-762-7187
media@virginamerica.com

Corporate travel

Together, we'll offer corporate customers the benefits of our combined network, as well as programs designed specifically around your company's travel needs.

Already have a travel agreement with Alaska Airlines or Virgin America? For now, it's business as usual. We look forward to providing access to both airlines' networks without losing the current benefits of your agreement. We will be contacting all of our partners to share more details soon.

Corporate traveler
Corporate travel information.
Alaska Airline logo

Alaska's travel programs >